Supervisors, Team Leads, and Mid-Level Managers
HR Professionals
Managers dealing with conflict, disengagement, or performance issues
Professionals responsible for driving accountability through interpersonal influence
An Interactive
2 days
Training Course
Courageous Conversations Lab™
Programme Schedule
| Date | Venue | Fees |
|---|---|---|
|
23 – 24 April 2026 |
Lagos |
₦550,000 |
Course Overview
The most important conversations are often the hardest to have, yet they define culture, performance, and trust within organizations.
This lab-style training transforms managers into confident, empathetic communicators who can engage in high-stakes conversations that resolve issues, strengthen relationships, and accelerate results.
Participants learn science-backed communication strategies, practice through live coaching, and leave equipped to address real organizational challenges—from underperformance and behavioral issues to conflict and misalignment. This program focuses on practical skill-building for leaders who must communicate with clarity and courage.
Learning Outcomes
By the end of the program, participants will be able to:
- Identify emotional, cultural, and psychological blockers that make difficult conversations challenging
- Structure high-stakes conversations using proven frameworks (SBI, DESC, and Fierce Conversations principles)
- Regulate emotions and respond skillfully to defensiveness and escalation
- Deliver feedback that leads to behavior change rather than resentment
- Create psychological safety while holding people accountable
- Resolve conflict quickly while preserving relationships
- Plan, initiate, and follow through on courageous conversations with confidence
Target Participants
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Frequently Asked Question
Are BROOT Consulting training courses available online or in person?
BROOT Consulting offers both online and in-person training options. You can choose from interactive virtual sessions or attend one of our globally located in-person training courses. This flexibility ensures that learning fits your schedule and preferences.
Does BROOT Consulting offer customized training for organizations?
Yes, BROOT Consulting provides customized training solutions tailored to meet the specific needs of organizations. We work closely with companies to design bespoke training courses that address their unique challenges and objectives.
How are BROOT Consulting courses structured?
Our courses are structured to provide a balanced mix of theory and practical application. They typically include presentations, case studies, group discussions, hands-on activities, and interactive Q&A sessions to maximize learning outcomes.
How can I find out more information about a specific course?
For detailed information about specific courses, including course content, schedules, and instructors, you can visit our website or contact our customer service team. They will be happy to provide all the information you need to make an informed decision.
How can I register for a BROOT Consulting course?
You can register for a BROOT Consulting training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.
What are the key benefits of attending a BROOT Consulting course?
Attending a BROOT Consulting training course offers numerous benefits, including enhanced professional skills, increased employability, recognized certification, networking opportunities with peers and experts, and the chance to apply practical knowledge directly to your workplace.
