BIG BROTHER: THE LESSONS BEYOND THE BIAS
LET US ASK THE QUESTION In this age of constant disruptions, If what you do, (whether it is a job, service or products offering) does not excite, engage and inspire…
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Lessons from Thomas Cook Collapse: Are you pampering an outdated Business Model
Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow - William Pollard The news came…
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LUSITANIA DISASTER: MANAGEMENT LESSONS FROM 18 MINUTES OF TERROR
SHIP OF SHIPS One of the most tragic but avoidable disasters in human history happened on May 07, 1915. The underrated and overlooked German U-Boat fired a single torpedo at…
Co-Creation and The Power of Putting People First
Everyone wants to be engaged or involved in things that affect their lives. This is why it is a big deal to have our say in decisions made by governments,…
Customer Experience Insight from The Amala Place
A satisfied customer is the best business strategy of all Michael LeBoeuf Once Upon a Lunchtime After completing a very tiring schedule for the day during my trip to Abuja,…
How Might we Turn Problems into Opportunities
The best men are not those who have waited for chances but who have taken them; besieged chance, conquered the change, and made chance the servitor. E.H. Chapin One thing…
Creating A Culture Of Innovation: It Shouldn’t Be That Hard!
Introduction Let us say it as it is, it is hard to keep at innovation, but you can’t also live without it. The business environment is very complex and when…
Avarind Hospital
THE ARAVIND BUSINESS MODEL: COMPASSION AS A RADICAL STRATEGY FOR BUSINESS SUCCESS
What will you call an enterprise whose business model is anchored on generosity or freebies? Your answer should not be far-fetched – charity is most likely the name that will…
The Sunk Cost Fallacy: Why You Must Let Go.
Holding on is believing that there’s only a past; letting go is knowing that there’s a future.- Daphne Rose Kingma We are Not all That Rational If we are sincere,…
Forget Diversity and Inclusion: Just be Nice and Compassionate
Why is it Difficult to be Nice? At one point or the other, you must have felt excluded or left behind or passed over, either at school, in the…
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