Beyond Individual Genius, Innovation is a Team Sport
It was you, what is next? We know that you conceived the idea that gave birth to the company. We accept that the fantastic new product or sterling service that…
Agile Organisation Doesn’t Happen by Executive Fiat
Success today requires the agility and drive to constantly rethink, reinvigorate, react and reinvent. -Bill Gates Wrong People with Right Ideas? To become successful in today’s VUCA World, leaders must…
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Customer Experience: The Better The Experience The Better The Bottomline
“A satisfied customer is the best business strategy Michael LeBoeuf What Exactly Does the Customer Want? Say it as it is, customers are tired of paying for mediocrity. When it…
The Diamond Tale: Why is it so Difficult to Pick Good Leaders?
Very few things can be more heartbreaking than entrusting the future into the hand of incompetent leaders? The wrong choice of leaders destroys dreams, lives and erode legacies. Recently, the…
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Organisational Vocabulary: You Become What You Say
“Performance more often comes down to a cultural challenge, rather than simply a technical one.” Lara Hogan The Economic Importance of Conversations Where do your employees learn the most? The…
Opportunity Spotting: Are you seeing differently?
Questions Everybody Asks:The story is told about two business executives from the most reputable shoe company. They were sent to India to find prospects. The first man returned and said…
Organisational Hubris: Are You Blinded By Achievements?
“Success is a lousy teacher. It seduces smart people into thinking they can’t lose. And it’s an unreliable guide to the future.” Bill Gates Hubris (/ˈhjuːbrɪs), an ancient Greece word…
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“Fail Fast, Fail Often”: Could Failure in Innovation be Incompetence in Disguise?
There is no innovation and creativity without failure. Period. Brene Brown. Innovate or perish – this is the new management mantra that will continue to unsettle organisation leadership for as…
Empathy: Could you Walk in Another Person Shoes?
"We will almost always do the right thing if we put ourselves in the shoes of others." Anonymous Preface - Everything Will Be All Right Sad, dejected and undecided. That…
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Hindsight Bias; How Well Do You Know What You Claim to Know?
“Life can only be understood backwards, but it must be lived forwards.” - Soren Kierkegaard Introduction A major challenge in our world of rapid changes, uncertainty and cut-throat competition is…