Location: Lekki, Lagos
Employment Type: Full-Time
About the Role
Our client is seeking an experienced and detail-driven Billing Manager to lead billing operations and strengthen revenue cycle performance. The successful candidate will oversee billing accuracy, claims processing, collections follow-up, and billing controls to support timely revenue capture and sound financial management.
This role is suited to a finance professional with strong healthcare billing experience, leadership ability, and a practical approach to process improvement and accountability.
Reports To: Finance Manager
Key Responsibilities
- Oversee daily billing operations across the hospital.
- Ensure timely and accurate billing for patients, HMOs, corporates, and other payers.
- Review billing records, investigate discrepancies, and resolve billing issues promptly.
- Work closely with Finance, Front Desk, Clinical, Laboratory, Pharmacy, Radiology, and Operations teams to align billing with services rendered.
- Monitor receivables and support follow-up on outstanding payments to improve cash flow.
- Develop and maintain billing policies, procedures, and internal controls.
- Prepare billing reports, collections analysis, ageing reports, and performance dashboards for management.
- Support tariff control, charge capture, and billing compliance across the hospital.
- Lead and develop the billing team to improve accuracy, speed, and accountability.
- Support month-end and year-end close activities relating to billing and receivables.
- Identify and implement process improvements and billing automation opportunities.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 5 years’ experience in billing, revenue cycle management, or financial operations.
- At least 2 years’ supervisory or team leadership experience.
- Good understanding of hospital billing, accounts receivable, and revenue control processes.
- Experience using ERP, HIS, or accounting software.
- Strong Excel skills.
- Strong analytical, organisational, and problem-solving skills.
- Good communication and stakeholder management skills.
Preferred Qualifications
- ICAN, ACCA, CPA, CMA, or equivalent professional certification.
- Previous experience in a hospital, HMO, diagnostic centre, or healthcare environment.
- Experience improving billing controls and automation.
